Refund policy

We offer a 30 day money-back guarantee. If you are not satisfied with a Kantaja subscription, you can request a full refund within 30 days of your order date. This applies to both monthly and yearly plans, and to renewals.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order with the email you purchased with. Paddle handles the request and returns the money to your original payment method.

Cancellations

Canceling is separate from refunds and always available: cancel from Account & plan in the editor, and your paid features stay active until the end of the period you have already paid for. No further charges are made after that.